Overview
Thank you for shopping with Immanent Society. Please read our No Refund Policy carefully before completing your purchase.
Policy Scope
This policy applies to all customer orders made through our website, mobile application, or any other sales channel.
No Refunds
All orders are final, and no refunds will be issued under any circumstances, including but not limited to:
- Incorrect product selection.
- Change of mind.
- Failure to use the purchased item within its validity period (if applicable).
Exchanges (if applicable)
Damaged or defective items may qualify for an exchange. Customers must notify us within 3 days of receiving the product and provide proof of the issue.
Shipping exchanges
To exchange your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are exchanging more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your exchanged item.
Need help?
Contact us at info@creatorstudio.com for questions related to exchanges.